RERA Compliance
امتثال ريرا — هيئة التنظيم العقاري
Our Commitment
Dubaire.ai is designed to align with the Real Estate Regulatory Agency (RERA) standards, a division of the Dubai Land Department (DLD). We require Trakheesi permits on all listings and only work with RERA-licensed brokers. We are committed to transparency and protecting all parties in real estate transactions.
1. Platform Classification
Dubaire.ai is classified as a real estate technology platform (PropTech), not a real estate brokerage. We:
- Do not hold a broker license — we facilitate, not transact
- Do not collect deposits or handle transaction funds
- Do not sign contracts on behalf of any party
- Connect verified seekers with RERA-licensed brokers only
2. Trakheesi Verification
Every listing on Dubaire.ai requires a valid Trakheesi permit number. Our system:
- Validates permit numbers against DLD's Trakheesi system at time of listing
- Re-validates permits weekly — expired permits trigger automatic de-listing
- Displays the permit number publicly on every listing
- Reports invalid permit usage to RERA
Zero tolerance: Any listing submitted without a valid Trakheesi permit is rejected. Repeated violations result in permanent broker ban.
3. Broker Licensing Requirements
To list properties on Dubaire.ai, brokers must provide:
- Valid RERA Broker Registration Number (BRN)
- Active brokerage license from DED (Department of Economic Development)
- Emirates ID verification
- Company trade license (if operating under a brokerage firm)
We verify these credentials at onboarding and conduct quarterly re-verification.
4. Advertising Compliance
All listings comply with RERA advertising regulations:
- Accurate property descriptions — no exaggeration or misleading claims
- Real photographs of the actual property (no stock images)
- Correct pricing in AED — no hidden fees or undisclosed charges
- Clear distinction between off-plan and ready properties
- Developer name and project registration number for off-plan
- Service charge disclosure where available
5. Anti-Money Laundering (AML)
In compliance with UAE Federal Law No. 20 of 2018 (Anti-Money Laundering and Combating the Financing of Terrorism):
- We conduct KYC (Know Your Customer) on all broker accounts
- Suspicious transaction patterns are flagged and reported to FIU
- We do not process property payments — funds flow directly between parties via regulated channels
- Large transaction alerts are monitored by our compliance team
6. Dubai REST Integration
We integrate with Dubai's REST (Real Estate Self Transaction) system where applicable, enabling:
- Ejari registration facilitation for rentals
- NOC tracking for sales transactions
- Title deed verification
- Service charge certificate validation
7. Off-Plan Sales Compliance
For off-plan property listings, we additionally require:
- DLD project registration number
- Valid escrow account details (Law No. 8 of 2007)
- Construction progress percentage (updated quarterly)
- Expected handover date
- Master developer approval for sub-developer projects
8. Consumer Protection
- 14-day cooling-off period on all token purchases
- Clear fee disclosure before any paid action
- Direct complaint escalation path to RERA
- No penalty for account closure
- All AI recommendations clearly labelled as advisory, not professional advice
9. Reporting & Complaints
If you believe a listing or broker on our platform violates RERA regulations:
- Report via platform: use the "Report Listing" button on any listing
- Email: compliance@dubaire.ai
- RERA directly: Call 800-4488 or visit rera.gov.ae
- DLD complaint: dubailand.gov.ae
10. Regulatory References
- Law No. 7 of 2006 — Real Property Registration in Dubai
- Law No. 8 of 2007 — Escrow Accounts for Real Estate Development
- Law No. 13 of 2008 — Interim Real Property Register in Dubai
- Law No. 26 of 2007 — Regulating the Relationship between Landlords and Tenants
- RERA Administrative Decision No. 2 of 2023 — Digital advertising standards
- Federal Decree-Law No. 45 of 2021 — Personal Data Protection Law
- Federal Law No. 20 of 2018 — Anti-Money Laundering